Returns Made Easy


Did you make a mistake? Did we make a mistake? If so, no worries. Making things right is easier than you think...

Before you dig out the sellotape and trudge over to the post office, fire off an email to One of our helpful Customer Service unicorns will hook you up with a hassle-free solution.

Prefer to call? Simply give us a call on 808 178 1590, Mon-Thur 1-6pm / Fri 1-4:30pm. I promise that you will be greeted by a friendly, helpful human being. Not some silly robot.

For a cavalcade of additional contact options, check out our contact page.


  • Return Window: If, at any time, you are not satisfied with your purchase, please let us know. We will do everything in our power to make you happy, whether it require a refund or an exchange. We do not require that you contact us within a certain period of time. We do, however, ask that you maintain your high level of awesomeness.
  • Refunds: If you wish to receive your refund in some other way (a sackful of pennies, perhaps?), please contact Customer Service on 808 178 1590, or direct an email to
  • Return Shipping Costs: If you need to exchange an item, we ask that you pay for the return postage. We will save you from the arduous task of hand-scribing our postal address, however, with a handy return label at the link below. On the other hand, if you receive a defective item, a return is not warranted. Simply contact Customer Service on 808 178 1590, or, and we will take care of you.


If you have an item that must be returned, click the link below for a printable return form and label. Yes, you’ll need to add postage. But, we’ll save you the arduous task of hand-scribing the postal address. You can trust that we'll process your return or exchange with cheetah-like speed and dexterity.

Yes, I would like a mailing label.